Terms of Service

01Acceptance of terms

These Terms of Service ("Terms") govern your use of eta14.com (the "Site") and any services purchased or booked through it, offered by Eta Fourteen ("Eta Fourteen," "we," "us," or "our"). By browsing the Site, submitting the contact form, booking a call, or purchasing a package, you agree to these Terms. If you do not agree, do not use the Site.

02Minors & age requirement

You must be at least 18 years old, or the age of majority where you live, whichever is greater, to agree to these Terms, book a call, or complete checkout on the Site. We do not knowingly enter into a contract with, or accept payment directly from, an unaccompanied minor.

If you are younger than that age, a parent or legal guardian must review and accept these Terms on your behalf and must be the one who books the call and completes checkout. By doing so, that parent or guardian takes full responsibility for the engagement, including payment, as if they were the client.

This section addresses contractual age of majority and is separate from, and does not limit, the protections for children under 13 described under "Children's privacy" in our Privacy Policy, which apply regardless of anyone's consent.

03Services

Eta Fourteen provides web design, creative direction, and full-stack development services, sold as the fixed-scope packages described on our Access Tiers page or as a custom-scoped engagement. Package pricing, inclusions, and timelines are as stated on the Site at the time of purchase; a separate written agreement for a given engagement, where one exists, controls over this general Site content to the extent of any conflict.

04Use of the Site

You agree not to: misuse the Site or its checkout/booking flows; attempt to gain unauthorized access to any part of the Site or its underlying systems; interfere with the Site's operation (including scraping, overloading, or disrupting it); or use the Site for any unlawful purpose.

05Payments & checkout

All payments are processed by Stripe through Stripe's hosted checkout. We never receive or store your full card number. Prices are shown in U.S. dollars and are due as described at checkout (in full, or under any installment schedule offered at the time of purchase). Where a deposit or installment plan is offered, the remaining balance is governed by the terms shown at checkout and any accompanying project agreement.

Refunds, cancellations, and scope changes are handled case-by-case and should be requested in writing to etafourteen@proton.me; work already performed or deliverables already provided are generally non-refundable.

06Bookings & scheduling

Consultation calls are scheduled through Cal.com, a third-party scheduling platform. Your use of that booking flow is also subject to Cal.com's own terms of service.

07Image & portfolio license

Images, mockups, and project visuals shown on the Portfolio page and elsewhere on the Site are the property of Eta Fourteen or are used with the applicable rights holder's permission, and are shown to demonstrate our work. Unless a client agreement states otherwise, you may not copy, reproduce, redistribute, or use any portfolio imagery for your own commercial purposes without our prior written consent.

For live client projects, any stock imagery, fonts, or third-party assets licensed on a client's behalf are subject to the original licensor's terms, and that license typically does not transfer beyond the scope of the delivered project unless the underlying license permits it.

08Client deliverables

Upon full payment for a completed engagement, we grant the client a license to use the final delivered work product for its intended business purpose. Eta Fourteen retains the right to display completed work in its own portfolio and marketing materials unless a client agreement specifies otherwise in writing. Underlying tools, frameworks, boilerplate, and reusable internal components created by Eta Fourteen remain our property.

09Third-party services

The Site relies on third-party providers — Stripe (payments), Cal.com (scheduling), EmailJS (contact-form delivery), and Google Fonts (typography). We are not responsible for the availability, content, or practices of these third-party services, which are governed by their own terms and privacy policies.

10Disclaimers

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

11Limitation of liability

To the fullest extent permitted by law, Eta Fourteen will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or any purchased services. Our total liability for any claim arising from a purchased engagement is limited to the amount you actually paid for that engagement in the twelve months preceding the claim.

12Indemnification

You agree to indemnify and hold Eta Fourteen harmless from any claims, losses, or damages arising from your misuse of the Site, your breach of these Terms, or content you provide to us for use in a project.

13Governing law & disputes

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Tennessee, and you consent to personal jurisdiction there.

14Changes to these terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

15Contact